What is ciopulse?
ciopulse measures IT service satisfaction through short, post-ticket surveys and turns the results into dashboards, NPS and Service Recovery workflows.
This article will cover:
- What ciopulse does and the problem it solves
- Key concepts: surveys, response rates, NPS, Service Recovery
- Who uses ciopulse and typical outcomes
Need help in the meantime? Email support@cio-pulse.com.